Where do you ship?
We currently ship to the United States, the European Union, and the Middle East.
How long does shipping take?
Delivery typically takes 7-14 business days, plus 1-3 business days of order processing before your item ships. Made-to-order or limited pieces may take longer — this will be noted on the product page.
Do I have to pay customs fees or import duties?
No. Shipping is free, and all applicable taxes and duties are included in the price you pay at checkout. You won't be charged anything extra on delivery.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Buy Now Pay Later options at checkout.
Can I cancel or change my order after placing it?
Yes — you can cancel or modify your order within 24 hours of placing it. After that window, your order will already be in processing and can't be changed. Contact us as soon as possible at Yingtongadmin@gmail.com if you need to make a change.
What sizes do you offer?
Our garments are available in XS-XL, with individual size charts on each product page since fit varies by style. See our Size Guide for how to measure yourself.
What if my item doesn't fit or I'm not happy with it?
You can request a return or exchange within 7 days of delivery. See our Returns & Exchanges page for full details.
How do I track my order?
Once your order ships, you'll receive a confirmation email with tracking information.
How do I care for my garment?
Care instructions are specific to each piece and are listed on the individual product page, since our fabrics range from delicate silks to structured wool and hand-beaded embellishments. Always follow the care label for best results.
Do you offer made-to-order or limited pieces?
Yes — select styles are made to order or produced in limited quantities. These will be clearly marked on the product page, along with any additional processing time required.
How can I contact you?
Email us anytime at Yingtongadmin@gmail.com — we typically respond within 24 hours.
